Ticket Tracker
I. The Big Picture:
The Ticket Tracker application is designed to record and track tasks,
bugs, and feature requests. The intent of this application is to
provide a way to have clearly defined responsibilities for tickets in
every state and to have auto-notification capabilities which ensure
that no tickets lips may be overlooked.
II. Features:
- Record and track tasks and other noteworthy requests
- Allows centralized tracking of multiple projects
- Facilitates high quality documentation on web development projects
- Allows the creation of a link on each page for submitting a ticket which will record the user-agent, originating URL, and originating query of the ticket request
- Multiple ticket entry modes for different user types
- Per user persistent customizations
- Customizable table display and sorting
- Fully searchable
- Highly informative email notifications of ticket status
III. Related Links:
