Ecommerce
I. The Big Picture:
The Ecommerce application implements all of the IT needs for a
standard business-to-consumer Web service, such as providing site
users with a shopping cart and enabling real-time credit card billing,
together with a feature list which significantly outstrips those of
ordinary packaged ecommerce software.
II. Features:
- Provides standard ecommerce functionality such as shopping carts and real-time credit card billing, order confirmation, and refunds
- Enables a site to offer and accept gift certificates
- Enables a site to accept pre-orders for items not yet available
- Enables a site to offer frequent buyer recognition
- Provides for the construction of a product catalog
- Allows users to offer comments and ratings
- Allows items to be linked to formal reviews
- Provides for limited-time pricing
- Provides for taxing and shipping cost calculation
- Provides for online order tracking
- Allows for different price classes based upon user's status
- Logging of customer interactions
- Provides integrated customer support services via phone, fax, email, and the Web with associated email response management
- Equipped with an e-recommendation engine and e-review technology
- Provides for the logging and tracking of users and user purchase history
- Facilitates the generation of mailing lists
III. Related Links:
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